Shipping policy
1. Order Processing Time
- All orders will be processed within 1-3 business days, excluding weekends and holidays.
- Once the order has been processed, you will receive a shipping confirmation email with a tracking number.
2. Shipping Time & Methods
- Standard Shipping: 7-14 business days
- Express Shipping: 3-7 business days (additional charges may apply)
- Note: International orders may be delayed due to customs inspections.
3. Shipping Fees
- Free shipping on orders over $XX (available in select regions).
- Standard shipping fee: $XX, Express shipping fee: $XX.
- The exact shipping cost will be calculated at checkout.
4. Shipping Tracking
- After shipment, you will receive an email with a tracking number to check the status of your order.
- Please note that some shipping carriers may not provide real-time tracking updates.
5. Customs Duties & Taxes
- International orders may be subject to additional customs duties or import taxes, determined by local customs authorities.
- The buyer is responsible for customs fees, and the seller is not liable for delays or returns due to customs issues.
6. Shipping Issues & Liability
- We are not responsible for delays or losses caused by incorrect shipping addresses, customs holds, or force majeure events (such as weather conditions or pandemics).
- If your order has not arrived within the estimated timeframe, please contact our customer service team.